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Asaichi – Morning problem solving meeting.

ASN (Advance Shipping Notice) - A tool to notify shipment information via 856 EDI transactions.

Autonomous Maintenance - Involving production Associates in the total machine maintenance process.

B700 – Four-wheel electric forklift, manufactured at TIEM, MODELS 7FBCU15-55.

CVI (Completed Vehicle Inspection) – A thorough inspection of the forklift that encompasses all forklift functions, systems, and finish, and is performed on all forklifts.

CVSI (Completed Vehicle Sample Inspection) – A random sample inspection of completed forklifts, dealing with verification of dimensional and performance specifications.

D700 – Forklift with internal combustion engine, operates on gasoline, diesel, and LPG (liquid propane gas), MODELS 7FGU35-80 | 7FDU35-80 | 7FGCU35-70 | 7FGKU40 | 7FGAU50 | 7FDKU40 | 7FDAU50, (Box Car Special).

DC (Distribution Center) – The building attached to the south side of TIEM’s manufacturing facility operated by TMHU for the purpose of distributing TIEM products.

DR (Design Review) – A series of activities in which all steps of product planning and manufacturing processes including machines, facilities, transportation, and maintenance are examined to assure the quality of the designed product.

E700 – Three wheel electric forklift, MODELS 7FBE15-20.

ECI (Engineering Change Instruction) – The formal method for communicating information for implementation of design change approved by TMHC Engineering Department.

ECR (Engineering Change Request) - A formal request to TIEM Design Engineering through TIEM Purchasing for a revision or change to a product or process that optimally includes the reason, urgency level, items and processes affected, and cost/benefit of the change.

ET (Electric Truck) – Forklifts that are powered by a battery.

Genchi Genbutsu – Go see; go to the real place and see what is actually happening.

Henkaten – Change control.

HR (Human Resources) – A department within Corporate Services responsible for the development and consistent application of company policies.

IC (Internal Combustion) – Forklifts that operate using gasoline, diesel, or LPG (liquid propane gas).

Jidoka– The principle of stopping work immediately whenever a problem occurs.

Jishuken – To study, research and enhance your own knowledge of TPS activity.

Just-in-time – Making only what is needed, when it is needed, and only in the amount that is needed, one of two pillars in the Toyota Production System.

Kaizen – The constant improvement of a process by the associate. A series of activities that gradually eliminate muda or waste from a process, emphasis is on the manual work operations rather than on equipment.

Kanban – A small signboard that is the key control tool for just-in-time production, serves as instructions for production and conveyance of materials, usually but not always printed cards in clear plastic cases. A parts delivery system of small lot quantities, which are re-ordered, based on usage.

Hoshin Kanri – Policy Management.

Kit/Junjo – Parts delivery by sequential order of production.

LB/BR (Lift Bracket/Backrest) – The parts of the forklift on which the forks travel (lift bracket) and supports the load when it is tilted back (backrest).

MIS/IS (Management Information Systems) – A computer system designed to help managers plan and direct business and organizational operations. An MIS department oversees data processing or information processing, the operations of handling, merging, sorting, and computing.

MR (Material Report) – A report completed to identify and document details of non-conforming production parts and material found at TIEM.

Muda (Waste) – Refers to those elements of production that add no value to the product and only raise costs. Typical types of muda are over-production; waiting; additional handling of parts; processing an item more than one time; extra inventory; wasted motion; repairs.

NAMC (Toyota North American Manufacturing Companies)

NAPO (North America Parts Operation) - Supplier of service parts to Toyota dealerships nationwide.

NUMMI (New United Motors Manufacturing Incorporated) - Located in Fremont, California. Currently producing the Toyota Tacoma and Corolla and Pontiac Vibe.

OWK (One Way Kanban) - Visual tool used for box identification, delivery instruction & a signal for parts consumption.

PCC 1 (Parts Control Center 1) – An area located in the northeast section of the main plant, where steel parts are stored until needed by production.

PCC 2 (Parts Control Center 2) – An area located in the southeast section of the main plant, where component parts for the forklift are kept until needed by production. These are small components that are order picked by hand.

PCC 3 (Parts Control Center 3) – An area located in the southeast section of the main plant where larger components are kept until needed by production.

Pokayoke – Refers to the low cost, highly reliable devices or innovations that either detect abnormal situations before they occur or once they occur, will stop the machine or equipment or prevent the production of defective products.

Pull System – Driven by the needs of the following lines/customer, preceding lines produce only the replacement items for the ones that the following line had selected.

Push System – Produces goods and then tries to find buyers for those products. The processes inside the manufacturing plant turn out batch after batch of items and passes them on, regardless of the pace of the work in the following processes.

QA (Quality Assurance) – A department, which works to insure quality of the product at all stages of production as well as finished product.

QAI (Quality Audit Inspection) – A random sample inspection of completed forklifts inspecting items such as, some torque values, fluid levels, tire pressure, spec. sheets, exterior cosmetic quality, etc.

QMS (Quality Management System) - A process based quality management system to promote continual improvement, and enhance customer satisfaction by meeting customer requirements

Service Parts – A department of TIEM which sells component parts to TMHU for distribution to dealers for resale to the end buyer.

SKPI (Supplier Key Performance Indicator) - Provides supplier key performance indicators such as scrap & quality info.

SPIMS (Supplier Preparation info Management System) - Supports pre-production part status management

SQAM (Supplier Quality Assurance Manual) - Used by TEMA to relay Quality Policy and provide necessary forms to suppliers.

SQIDS (Supplier Quality Information Delivery System) - Provides field warranty data

Standardized Work – A tool for maintaining productivity, quality, and safety at high levels, it provides for a consistent framework for performing work at the process level.

TA (Toyota Automotive) – Department 317 of TIEM which assembles and sells component parts to TMMNA for distribution to Toyota automotive manufactures and dealers.

Takt Time – Takt is a German word, meaning meter, tempo or pace. The pace of a process is determined by the pace of sales in the marketplace. Processes are designed to be completed in a given period of time so that the market demand can be met in a timely manner.

TEDI (Toyota Engineering Data Exchange) - Used by Toyota North America to transmit ECI's and drawing electronically to suppliers.

TICO (Toyota Industries Corporation) – The parent company for other Toyota companies, started by Sakichi Toyoda.

TIEM (TOYOTA INDUSTRIAL EQUIPMENT MFG., INC.) – A Toyota forklift manufacturing company based in Columbus, Indiana.

T.I.G. (T.I.E.M. Improvement Groups) - A small group of associates who volunteer to meet regularly to evaluate and solve problems in their area. The goal of T.I.G. groups is to involve associates in the problem solving process and to promote continual improvement.

TMHC (Toyota Material Handling Company) – The division of TICO responsible for their Material Handling business.

TMHU (Toyota Material Handling USA) – The division of TICO, which sells and distributes the forklifts manufactured at TIEM.

TEMA (Toyota Engineering and Manufacturing America) - The division of Toyota which coordinates all sales and contracts for all North American NAMC's.

TPM (Total Productive Maintenance) - To optimize equipment effectiveness, eliminate breakdowns and promote autonomous operator maintenance through day-to-day activities involving the total workforce. The goal of TPM is to markedly increase production while, at the same time, increasing Associate morale and job satisfaction.

TSDR (Toyota Special Design Request) – A special request for an option on a truck that falls outside of TIEM’s standard options list.

VOD (Voice of the Dealer) - Feedback to TIEM from Dealer Pre-delivery inspection.

VPACS (Visual Packaging Control System) - Automate the packaging proposal forms

X800 – Forklift with standard internal combustion engine, operates on gasoline, diesel, CNG (Compressed Natural Gas) and LPG (liquid propane gas), models 8FGU15-32, 8FGCU15-32.

Yokoten – Across lines action. Any lessons learned that can be spread across to other lines or products

Yuichi – Afternoon problem solving meeting.